From their team home, team managers have an clear overview of where each team members stands in terms of mood and workload.

From there, they can deep dive in their team members detailed answers to understand better the situation and its evolution.

Managers also have visibility on the evolution over time clicking on "See trends".

The latter view on consolidated indicators is also accessible by the account admins from their Company settings.

The mood and associated score are directly based on team members 1:1 responses. The words they select to reflect their current mood can be positive, neutral or negative.

For instance, if someone respond that their week was "ok" but "stressful", we will consider their mood as neutral-negative.

Mood scores come from the words team members pick in their 1:1 check-ins to describe how they feel. Each word is positive, neutral or negative, and each check-in receives a score from 0 to 5 according to the words picked:

A check-in without any mood word is not counted, rather than being scored as zero.

For a chosen period, Popwork first averages the scores of each person, then averages these results across everyone in the selected group. Managers see this score for historical context, and they can still read each team member's own answers. The scores also trigger mood alerts.

The same rule applies on the manager's home, on the Trends tab and on the engagement dashboard, so a team shows the same mood score on each of these pages.

As a reminder, the manager still have the raw response from their team member and is only provided with the score to get some historical perspective.