Depending on what you want to delete, the steps are different: delete your own account, or delete your company’s account.
Delete your own account
In the Popwork app (iOS or Android):
Open Settings.
Tap “Delete my account”.
Confirm with the code we send you by email.Your account is deleted 30 days later. Until then, you can cancel by signing in again.
Without the app:
email [email protected] from the address of your account and ask for your account to be deleted. We will confirm by email.
What is deleted:
your profile (name, email, photo), your answers, messages, objectives, documents and Bravos. Your personal data is anonymised and the content you entered is deleted within 90 days. Data we must keep by law (for example invoices) is kept for the legal period only.
If the app says your account can’t be deleted yet: you are the last admin of your company’s account, or you manage a team that still has members. Hand over the admin role or the team first, or contact us.
If you are an account admin and want to remove someone else:
click Company > Users & roles, find the person and remove them. They can no longer log in to Popwork once removed. Team managers can remove members from their own team in Team settings.
Delete your company’s account
Deleting the company account removes access for all users of your organization, so it can’t be done from the app.
Make sure you are a Popwork account admin: we can only process the request from an admin.
Contact our support team using the chat in Popwork, or email [email protected], and tell us you want to delete your company’s account.
Our team confirms the request with you before any deletion.Before you contact us, you may want to download your Popwork data (user list, engagement, mood, workload, rituals) as a CSV export.
Popwork is published by People over Process SAS.