The Popwork check-in is a great basis for meaningful and efficient 1:1 conversations. We recommend that you start with the Popwork template and the 5 standard questions of the check-in.

Nevertheless managers can customize the questions of the check-in for their teams. To do so, managers can:

  • Adapt the Popwork check-in template

  • Add and/or delete questions

  • Create different rituals

Adapting the Popwork template ⚙️

If you feel the Popwork template is the right one for your team but simply want to rephrase the way questions are asked to make them more personal or suited to your team, this is now possible.

To do so, go into the Questions section (in the left menu) and select the “1:1 check-in” ritual. You can now click on any question - except the mood and workload questions - to edit the way the question is asked.

Make your changes, save them, check what the resulting check-in looks like and you’re done. The next check-ins for your team will be your own custom version.

Adding and deleting questions 🙋

It’s possible to go further into the customization of check-ins for your team and to choose to add and delete questions. The only questions that cannot be removed are the mood questions. This is because we believe no check-in or 1:1 conversation can be successful without these.

To add questions to your check-in template, simply go to the Questions section (in the left menu) and select the “1:1 check-in” ritual. To write a new question, click on the “Add question” button and write your question.

In the Advanced options, you have the possibility to add placeholder text if you want the answer text field to be prepopulated with content. This is useful to help your team members answer in a structured way for example.

Furthermore, you have the new option to add questions which will be asked “once a month”. This question will only be asked in the first week of the month. This is an easy way to put in place a monthly variation to your check-ins. Note that if the check-in of the first week of the month is missed, this monthly question will be asked again in the following check-ins until it is answered.

Finally, if you wish to delete a question, simply click on the question and then on the Delete button.

Creating different rituals for your teams 🗿

Let’s say your team is made of 4 marketing managers and 3 product designers, you may want to have a specific check-in for marketing managers and another one for product designers: this is possible on Popwork.

First, you will need to create a team for your marketing managers and a team for your product designers. To do so, simply go to the Teams section (in the left menu), click on 'Create team', name the team, select yourself as manager of the team and add the team members.

Then, you will be able to customize the check-in of each team in your parameters. As a result, you will have a specific check-in for each of your teams.

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