The mood and associated score are directly based on team members 1:1 responses.
The words they select to reflect their current mood can be positive, neutral or negative.
For instance, if someone respond that their week was "ok" but "stressful", we will consider their mood as neutral-negative.
On this basis we score the result on a scale from 0 to 5 which defines whether this mood is good, mixed or bad:
Good: positive OR neutral-positive answers (scored 5)
Mixed: neutral OR positive-negative answers (scored 2.5)
Bad: negative OR neutral-negative answers (scored 0)
For a selected time period, the average score is computed per user first and then for all the people in the selected perimeter, if applicable.
This mood scoring method allows Popwork to provide managers and admins with a comprehensive view of mood evolution and distribution over time. This also helps to triggers mood alerts on people.
As a reminder, the manager still have the raw response from their team member and is only provided with the score to get some historical perspective.