Category

Data description

Purpose and legitimate basis

Identification data

Email, name, network data

To perform the services and enable users to access the application

Logs

User events, data requests

To grant users access to the application and monitor users behaviours

Usage data

Data entered by the users while using the application

To perform the services and enable users to use the application

Billing information

Payment details, company address, payment method

To manage subscription, process payments and issue invoices

Support data

Information shared by the users when contacting our support team (email or chat)

To provide support to users

Subprocessors

Type of data

Purpose

Technology

Google Cloud Platform

Identification data, Usage data

For hosting and back-up purposes

Sentry

Logs

To track and identify any bugs or security incidents encountered while using the application

Segment

Logs

To make statistics and manage data.

June

Logs

To make statistics and monitor usage.

MongoDB

Identification data, Usage data

To manage all data related to users

Github

Source code

To manage development workflow and source code

ForestAdmin

Logs, Identification data, Usage data

To manage all data related to users

Cloudfare

Logs, Identification data

To monitor traffic activity and mitigate DDoS attacks

Customer support & analytics

Intercom

Identification data, Support data

To provide customer support

Sendgrid

Identification data

To send transactional emails and notifications to users

G Suite

Identification data, Support data

To answer users requests received via email

Harvestr

Identification data, Support data

To log and manage customer feedback

Admin

Stripe

Billing data

To receive payments and issue invoices

Marketing

Brevo

Identification data

To send marketing emails

Google Analytics, Optimize, Tag manager

Logs, Identification data

To analyze usage

Hotjar

Logs, Identification data

To analyze usage from visitors

Pipedrive

Identification data

To track sales